The role of service quality in shaping customer satisfaction, perceived risk, and intention to use prepaid electricity services
Nugroho Amin; Yepta Deny Martien; La Mani; Muhammad Aras
- Published
- Publisher
- Simo Excel PLT
- Journal / collection
- PaperASIA
- Research area
- Energy & infrastructure
- Source type
- Journal article
- DOI
- 10.59953/paperasia.v42i4b.1325
The original publisher provides the full text and its access options.
Cite this source
Nugroho Amin; Yepta Deny Martien; La Mani; Muhammad Aras. The role of service quality in shaping customer satisfaction, perceived risk, and intention to use prepaid electricity services. PaperASIA. 2026-09-04. https://doi.org/10.59953/paperasia.v42i4b.1325