Perceived Quality and Consumer Satisfaction in Electricity Services: A Study of Brazilian Companies
ANNY KEY DE SOUZA MENDONçA; JEOVANI SCHMITT; DALTON FRANCISCO DE ANDRADE; ANTONIO CEZAR BORNIA
- Published
- Publisher
- International Joint Conference on Industrial Engineering and Operations Management
- Journal / collection
- International Joint Conference on Industrial Engineering and Operations Management Proceedings
- Research area
- Energy & infrastructure
- Source type
- Conference paper
- DOI
- 10.14488/ijcieom2024_full_0054_37976
The original publisher provides the full text and its access options.
Cite this source
ANNY KEY DE SOUZA MENDONçA; JEOVANI SCHMITT; DALTON FRANCISCO DE ANDRADE; ANTONIO CEZAR BORNIA. Perceived Quality and Consumer Satisfaction in Electricity Services: A Study of Brazilian Companies. International Joint Conference on Industrial Engineering and Operations Management Proceedings. 2024-07-29. https://doi.org/10.14488/ijcieom2024_full_0054_37976